Nine Casino Terms and Conditions

Welcome to Nine Casino. These Terms and Conditions govern your use of our website, mobile applications and all services offered under the Nine Casino brand. By creating an account, completing a Nine Casino login, or using our platform in any way, you confirm that you have read, understood and agreed to be bound by these terms. If you do not agree with any part of this document, we ask that you refrain from using our services.

Who We Are

Our platform is owned and operated by Uno Digital Media B.V., registered under company number 157147, with its registered office at Schottegatweg Oost 10 Unit 1-9, Bon Bini Business Center, Willemstad, Curaçao. Payments across Nine Casino are processed by Optivion Systems Ltd, registration number HE 471831, acting as our payment operator and paying agent. We have been operating since 2021 and hold a valid license issued by the Curaçao Gaming Authority (CGA) under number OGL/2024/1267/0760. This license permits us to offer real-money gaming and sports betting services in accordance with applicable regulations.

Eligibility and Account Registration

To register an account and use Nine Casino, you must be at least 18 years old, or the legal age of majority in your jurisdiction, whichever is higher. When you complete your Nine Casino login credentials during sign-up, you agree to provide accurate, current and complete information. We reserve the right to verify your identity at any stage, and no withdrawal request will be processed until your account has been fully verified. As part of our know-your-customer procedures, we may contact you by phone using the number registered on your account.

• You may hold only one active account with us at any time
• We require that all registration details match your official identification documents
• You agree that we may suspend or close accounts that violate these terms

Restricted Territories

Nine Casino is intended primarily for residents of Finland, Iceland, Luxembourg, Monaco and San Marino, though our interface is localised for a broader range of markets. We do not accept deposits or real-money play from residents of the United States, United Kingdom, Spain, Germany, the Netherlands, Israel, Lithuania, Russia, Ukraine, Belarus and a number of other jurisdictions listed in our compliance policy, along with countries subject to FATF blacklist or greylist restrictions. We cannot guarantee the successful processing of withdrawals or refunds where a player has breached these territorial restrictions, and we reserve the right to void winnings obtained in violation of this clause.

Deposits and Payment Methods

At Nine Casino, we support a wide range of payment options including Visa, Mastercard, Apple Pay, Google Pay, Interac, Neosurf, bank transfer and cryptocurrencies. Minimum deposit amounts vary by country, typically ranging from €2 to €20, while maximum limits depend on the method selected. Because our internal operating currency is Euro, we do not perform currency conversion, and the amount debited from your card may differ slightly from the displayed figure. All previous deposits must be confirmed before we can process a withdrawal request.

Withdrawals and Processing Times

Our withdrawal methods include Original Credit Transfer from Visa, Payment Transfer from Mastercard, bank transfer and cryptocurrency payouts. Minimum withdrawal amounts range from EUR 50 to EUR 120 depending on your country of residence. We cap withdrawal limits daily, weekly and monthly, with higher loyalty ranks unlocking higher ceilings, visible in the cashier's Withdrawal section. Wins exceeding $/€15,000 may be paid in monthly instalments until the full amount is settled. We require that active deposited funds be wagered at least three times before a withdrawal is permitted. Processing generally takes up to 72 hours, though most requests are completed within 24 business hours once approved; delays may occur due to verification checks or issues at the payment provider.

Bonuses and Promotions

We offer a generous Welcome Package split across multiple deposits, along with sportsbook bonuses, a Highroller Bonus, freebets, weekly cashback and ongoing tournaments. To claim a Nine Casino bonus code or Nine Casino promo code, simply enter it on the deposit screen before confirming payment; you may also decline any offer if you prefer to play without bonus funds. Where your account holds both real and bonus balances, bonus funds become available for wagering only after real funds have been used, and withdrawing your main deposit before turnover conditions are met will forfeit the bonus and any related winnings. Our free spins offers, Nine Casino no deposit bonus promotions where applicable, and reload codes such as RELDAY or LUCKY9 are subject to individual terms displayed at the time of activation.

Loyalty Program and VIP Club

Our loyalty suite rewards you for regular play through missions, a points store, the Wheel of Fortune and tournament entries. Ranks progress through Bronze, Silver, Gold and Platinum tiers based on wager points and deposit points. As you climb through the tiers with us, you unlock stronger cashback boosts, points rakeback, improved wheels and, from Gold level upward, access to our VIP Club with a dedicated manager, exclusive bonuses, increased withdrawal limits and priority in the withdrawal queue. Every registered player is automatically eligible to participate.

Fair Play and Game Integrity

We work with licensed providers including Amatic, BetSoft, Endorphina, Microgaming and BGaming to ensure fair and transparent gameplay across our slots, live casino tables, jackpots, provably fair titles and sportsbook. Our platform is available across desktop, mobile browser and dedicated Nine Casino app formats, so you can enjoy consistent gameplay however you choose to connect.

Responsible Gambling

We are committed to promoting responsible play. You can set deposit limits, loss limits, session reminders or self-exclude directly from your account settings. If you feel your gambling is becoming a concern, we encourage you to reach out to our support team, who can guide you toward appropriate tools and external support organisations.

Intellectual Property

All content on our website, including graphics, logos, software and game titles, remains our property or that of our licensed partners. You may not copy, reproduce or distribute any part of our platform without prior written consent.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access at all times. We are not liable for losses arising from technical failures, third-party payment delays, or circumstances beyond our reasonable control. Our liability, where applicable, is limited to the amount held in your account balance.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect regulatory, operational or business changes. We recommend reviewing this page periodically, as continued use of Nine Casino following any amendment constitutes your acceptance of the revised terms.

Contact Us

If you have questions about these terms, your Nine Casino login, deposits, withdrawals or bonuses, our support team is available 24/7 via live chat, our Help Center, or by email at support@Nine Casino.com. We are here to assist you at every stage of your experience with us.